Cruisin Motorhomes Australia

Crusin Motorhomes Australia, the best way to explore is in a comfortable, spacious, self-contained motorhome or campervan from Cruisin' Motorhomes. Why be tied down to a daily schedule? In your own travelling home, you can plan your journey as you go. Our motorhomes and campervans are top quality, late model vehicles, superbly maintained and fully equipped with everything you need. Experience the most relaxing, versatile and enjoyable way to discover Australia.

Cruisin Motorhomes Australia Rental Terms for travel between 01-Jan-2007 and 31-Dec-2019

The terms and conditions for this period are currently unavailable. If your travel dates fall within these terms, please contact us as new terms may apply which affect the cost of your rental.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

Cruisin Motorhomes Australia Insurance

Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and the supplier strongly recommends that all passengers take out their own Personal Injury Travel Insurance. If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.

Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to the supplier, not at the completion of the rental Period. The supplier reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

Standard Liability
Crusin motorhomes rental charge includes a Standard Liability of $5000. A security deposit of $5000 will be collected at the time of entering into the Rental Contract. Payment of this security deposit is only accepted by credit card. The $5000 will be debited to the credit card account. An administration fee equal to the merchant surcharge applies.
The Standard Liability can be reduced by purchasing the following Reduction Options:

Reduction Option
A $300 Liability applies. A Bond of $300.00 will be collected at the time of entering into the Rental Contract. This Bond is payable to the supplier by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $300.00.

Hassle Free Pack
This is an all-inclusive package. A $300 liability applies and includes optional extras such as GPS, pre-purchase gas, outdoor table & chairs (chairs per person), and baby or booster seat (if required). The maximum amount payable for this option is $2400 (50 days rental). This Option can be purchased by paying to Cruisin’ Motorhomes $48 per day. A security deposit of $300 will be collected at the time of entering into the Rental Contract. This security deposit is payable to Cruisin’ Motorhomes by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $300.

Security Deposit
For security purposes only a credit card can be used to provide a vehicle security deposit. The credit card holder must be present and able to sign for the deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The security deposit is fully refundable when the vehicle is returned to the correct location on time, with a full fuel tank, toilet and gray water tanks emptied and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the security deposit will be used to cover the cost of such damage up to the amount of the relevant liability. However, if the terms of the Rental Contract are breached and the security deposit is insufficient to cover the damage, then any extra cost will be charged.

Windscreen and Tyre Cover
This is an additional cover package. A $90 once off fee applies prior to or on pick up of the vehicle and covers the renter for any accidental damage to the windscreen and tyres. This is an additional cover and can be purchased with standard liability or any reduction option. Windscreen refers to all glass on the vehicle.

Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle roll over.
- Damage caused to the Vehicle by the renter’s wilful conduct.
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the awning.
- Damage to the slide-out room.
- Damages to windscreen – includes all glass windows (unless purchased Windscreen and Tyre Cover)
- Damage to the overhead or underbody of the Vehicle
- Damage to the tyres (unless purchased Windscreen and Tyre Cover)
- Damage caused to the vehicle due to collision with an animal.

Use of the vehicle
The Customer agrees that, during theRental Period, the Customer will not allow theVehicle to be:(a) driven otherwise than in a prudent andcautious manner. A single Vehicle rollover is considered a breach of this condition and the Customer will be responsible for the first AU$5000.00 of the cost of damage regardless of fault.The AU$5000.00 is debited from the Customer's credit card immediately upon notification of accident to Crusin motorhomes .A single Vehicle rollover may include, but is not limited to, a Vehicle that has rolled, tipped or fallen over and this has caused damage to the side and/or roof area of the Vehicle; (b)driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that ermitted by law; (c)left with the ignition key in the Vehicle while it is unoccupied; (d)damaged by:submersion in water, contact with salt water,creek or river crossing, driving through flooded areas, beach driving; (e)used for any illegal purpose or in any race, rally or contest;(f)used to tow any vehicle or trailer;(g)used to carry passengers or property for hire or reward; (h)used to carry more persons than is permittedby any relevant authority or detailed in the Vehicle manual or on the Vehicle or specified in this Agreement; (i)used to carry volatile liquids, gases, explosives or other corrosive or inflammable material; and vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.

Road restrictions apply as follows:2WD vehicles must not be used on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete). Off road conditions include, but are not limited to: fire trails, beaches, sand, tracks.

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