FRASERWAY RV RENTALS - WORLDWIDE YOU DRIVE COMPANIES

Fraserway RV Rentals


The History of Fraserway
Fraserway RV became a pioneer in the RV industry when the Epp family purchased the company in 1969. In the years that followed, they grew a small, family-run business into the most vertically integrated RV Company in North America.

Every Adventurer unit is manufactured by one of our sister companies Adventurer LP in Yakima, Washington. In fact, ALP not only builds RVs for our rental fleet, but also distributes its products extensively throughout North America.

In 1992, the integration continued with the opening of Fraserway RV Rentals. Within 24 years our corporately owned fleet has grown to more than 1200 vehicles with stations in Vancouver, Whitehorse, Calgary, Toronto & Halifax.

We are proud to offer the newest and cleanest rental fleet you will find anywhere. Our team has unparalleled expertise in the RV Industry and is particularly familiar with the requirements of overseas clients. In fact, our frontline team has a wealth of experience when it comes to RV rentals. Our experience truly is your advantage.

“The Place for Everything RV” – Company Profile
Fraserway RV Rentals is part of Fraserway RV Limited Partnership - the largest independent RV Team for parts, service and sales. Fraserway RV LP belongs to the Adventurer Group, which consists of 13 dealerships across Canada and one factory, Adventurer LP, the manufacturer of Adventurer Motorhomes and Campers. Our customers greatly benefit from this large network of Fraserway dealerships, as it provides wide coverage for on-road support. The combination of these divisions provides maximum control over vehicle inventory and ensures that our business partners have confidence in a Fraserway booking.

Lineke Kereluk is our Vice President Rentals. She has been involved in the rental industry since 1978 and is founding manager of Fraserway RV Rentals. Lineke’s industry experience is virtually unmatched, she is fluent in several languages and her approachable style works well with both small and large tour operators around the globe.

Canada and Fraserway... Coast to Coast!
World-class service and professionalism from coast to coast are the hallmarks of the Fraserway RV Rentals experience. Our team delivers the quality and reliability you need to ensure that your adventure is a winner right from the start!

MISSION STATEMENT
We are industry leaders in selling, servicing, and renting recreational vehicles and associated products throughout Canada and, as a team, do everything possible to ensure our customer’s vacation dreams are realized.

There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.

Fraserway RV Rentals Insurance

Insurance
1. LIABILITY COVERAGE
FRASERWAY maintains liability coverage on all its rental vehicles to a maximum of CAD $5,000,000.00 for any bodily injury and property damage liability claims arising from the operation or use of its rental vehicles, provided all safety instructions as recommended by FRASERWAY have been followed. Premiums for this Basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance. Reduction and waiver agreements are subject to the express terms of this rental contract and are null and void if any of the terms of the rental agreement are breached.

2. CDR – COLLISION DEDUCTIBLE REDUCER AGREEMENT
(Minimum charge of $175.00 will apply regardless of rental duration)
(Not available for rentals originating in Whitehorse between November 01 and March 31)
A collision deductible reducer is available for CAD $25.00 per day to a maximum of CAD $750.00 per rental and provides the following benefits:

A. CDR coverage reduces the renter’s responsibility for damages from CAD $7,500.00 to CAD $750.00 per occurrence (exceptions are listed under clause #4);
B. CDR will guarantee the renter a replacement vehicle when the renter’s vehicle becomes undrivable due to damage, even if the renter is at fault (unless the damage is a direct result of negligence, misuse or violation of restrictions). The replacement vehicle will be delivered to a location agreed upon by FRASERWAY and the renter and will be dispatched within 24 hours from the time the renter notifies FRASERWAY that the renter’s vehicle has become undrivable. Delivery will be limited to a province/state, which borders the province in which the renter took delivery of the renter’s vehicle. FRASERWAY is not obliged to deliver van conversions, C-Large, C-XLarge, Adventurer 4, MH27-SW, or A-Luxury motorhomes to the Yukon, Northwest Territories, Nunavut, Newfoundland, Labrador or Alaska. Any expenses for accommodation, food etc. are the renter’s responsibility if the damage is the renter’s fault.
C. Damages and deductibles are subject to applicable taxes;
D. In case the CDR Insurance is not purchased, Fraserway reserves the right to block the full deductible amount of $7,500 on the customer’s credit card (VISA, MC or AMEX).
E. The following damages are covered under CDR insurance with a deductible of $750.- per occurrence (see exceptions under clause #4):
    - Motor vehicle accidents / Collision (including roof and underbody);
    - Hit and Run / Vandalism / Vehicle theft / Fire;
    - Damage due to break ins;
    - Tire damages;
    - Windshield damage;
    - General glass damage;
    - Impact with an animal;
    - Damages caused by back-up maneuvers;
    - Damages caused as a result of a natural disaster (hail, floods, storms);
    - Damages to the interior of the vehicle;
    - Replacement cost for lost keys or keys locked inside the vehicle.

3. CDW – COLLISION DEDUCTIBLE WAIVER AGREEMENT
(Minimum charge of $84.00 will apply regardless of rental duration)
(Not available for rentals originating in Whitehorse between November 01 and March 31)
CDW is available for CAD $12.00 per day. CDW reduces the renter’s responsibility for damages covered by the CDR agreement from CAD $750.00 to ZERO. This agreement is available only in combination with the CDR agreement.
The following damages are covered under CDR Plus insurance with $0.- (ZERO) deductible (exceptions are listed under clause #4):
    - Motor vehicle accidents / Collision (including roof and underbody);
    - Hit and Run / Vandalism / Vehicle theft / Fire;
    - Damage due to break ins;
    - Tire damages;
    - Windshield damage;
    - General glass damage;
    - Impact with an animal;
    - Damages caused by back-up maneuvers;
    - Damages caused as a result of a natural disaster (hail, floods, storms);
    - Damages to the interior of the vehicle;
    - Replacement cost for lost keys or keys locked inside the vehicle.

4. Exceptions
All coverage agreements including CDR and CDW are null and void in the event of the following occurrences.
    - Damage was caused as a result of negligence / willful damage;
    - Damage was caused as a result of people using the vehicle without permission (not registered on the rental agreement);
    - Failure to maintain proper fluid levels;
    - Damages caused by using the wrong fuel or wrong fluids;
    - Failure to maintain proper tire pressure;
    - Damage due to misuse of the brakes (overheating), transmission or any other parts of the power train;
    - Damage due to violation of restricted travel areas (see clause #19 in our terms & conditions);
    - Damages caused by ignoring height restrictions and other road signs;
    - Driving under the influence of alcohol, drugs and/or other substances;
    - Damages caused as a result of travelling on ice roads;
    - Damages caused as a result of the use of snow chains;
    - Result of vehicle malfunction or damage consequent of deliberate and/or willful damage caused by an undetermined person or persons, and in accordance with the Rental Agreement signed by the renter.

Charges for towing or recovery of a vehicle not arranged through Roadside Assistance (Ford / Dodge / Chevrolet) are not covered  under the CDR or CDW agreement unless the renter can prove that contact with Ford / Dodge / Chevrolet was established and service was declined.

Theft, loss or damage of personal property and personal injuries are the renter’s responsibility.

5. SECURITY DEPOSIT
A damage deposit equal to the amount of the insurance deductible ($7,500 or $750) is required at the time of departure, authorizing the amount on a major credit card (VISA, MC or AMEX).
In the event of an accident, FRASERWAY will retain the security deposit until the motor vehicle insurance company determines liability for the accident. If the motor vehicle insurance company notifies FRASERWAY that the renter is not at fault, FRASERWAY agrees to reimburse the security deposit immediately after receiving notification from the motor vehicle insurance company.

6. EXCHANGE RATE VARIATIONS
Fraserway cannot be held responsible for exchange rate variations while a security deposit is being held.

7. INSURANCE COVERAGE THROUGH A THIRD PARTY
If the renter is covered for damages through a third party insurer, he/she agrees to pay Fraserway for all damages upon return. It is the renter’s responsibility to re-claim the amount from his/her third party insurer, Fraserway will not claim the amount on the customer’s behalf. It is the renter’s responsibility to examine his/her own policy to ensure that all damages are covered.

8. REPORTING OF DAMAGES / ACCIDENTS
Any damages and/or injuries involving a third party (vehicle, person and/or property) must be reported to the police immediately. All damages must be reported to Fraserway as soon as possible.

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